I Am Your Pilot

The Movie FlightIt's one of those movie scenes you don't forget.  It's from the movie Flight and it's after the airplane has gone out of control.  The pilot, played by Denzel Washington, is struggling to do everything he can to keep the plane in the air.  Finally, he realizes he's got to do something desperate.  Something unconventional.  Perhaps even unthinkable.  He's got to turn the airplane upside down and fly it that way.  It's the only way he can regain control of an out of control situation.

If you've seen the movie, you know that the flight ends in a field after clipping a church steeple.  I won't tell you anymore about that part of the movie in case you haven't seen it.  But I will tell you that the pilot survives and so do lots of people.  

The wife and I recently decided to take a flight to Seattle for a fun weekend.  It was hot and miserable where we live.  And it was Labor Day, so why not...On the Flight

After we boarded the airplane, I was listening to our pilot talk about the flight we were about to take.  And as he was talking I thought, "I hope he doesn't get bored up there in that locked, quiet cockpit because he's done this so many times that its routine."  But then I thought, "Wait a minute.  That's what he gets paid to do.  To be boring and routine.  To do his job.  To fly the plane.  To pay attention even when he’s done the same thing over and over a million times.”  And that's true.  But then I had another thought.  While he gets paid to manage the routine everyday stuff of flying an airplane, what he really gets paid to do is to be able to take action and solve the problem(s) should anything ever go wrong, like it did in the movie Flight.  That's really what he gets paid to do.  To be ready to solve problems.  And potentially catastrophic problems.

As your REALTOR® this is what I do.

"Oh sure," you say.  "Yeah, you're like an airline pilot...ready to save all those lives if you have to.  Uh-huh." 

Okay.  Okay.  I get it.  Maybe my job isn't quite the same as the airline pilot.  But maybe it isn't all that different either.  While I manage the routine parts of your Real Estate transaction, if and when needed, I am a problem solver of the highest degree.

In a typical Real Estate transaction I’m at work behind the scenes keeping things running smoothly.  You’d be surprised how many times I have to call the other agent or the lender or title or someone else to make sure they didn’t forget to pay attention to what they’re supposed to be doing for you.  At other times I’ll be moving paperwork back and forth between people to make sure your lender has everything they need or for inspections or for lots of other reasons.You're Welcome!

When your entire life is in that moving truck and suddenly we can’t close so you can move in, I will find out who screwed up and why.  I’ll spend hours on the phone, if need be, to untangle and find out what is going on so we can get answers to the hold up and figure out a solution.  Although not nearly the same an aircraft emergency, when that kind of scenario happens, it is stressful and hard for my client who is trying to move.  And it could end up costing them lots of money for overage rental fees on their moving truck, hotel fees, feeding their family and a delay in getting back to work.

I tell people in my listing presentation that everything I do can be summed up in two activities:  1)Marketing their home to potential buyers and 2)overseeing the transaction from negotiation to closing.  

It’s that second part that often requires me to monitor what is happening and to be ready to go intoemergency mode, just like an airline pilot.  Which, by the way, is exactly what happened when we were trying to land in Seattle.

But that's a story for another blog...Landing in Seattle

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Information and content in this blog is original to Bob Haywood

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Bob Haywood
Bob Haywood
Owasso, Oklahoma REALTOR®

Tulsa, OK REALTOR®/ McGraw REALTORS®
Bhaywood@mcgrawrealtors.com
(918) 272-7272

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Comment balloon 8 commentsBob Haywood • September 18 2015 05:44AM

Comments

Love it, it is so true sometimes we have to do a lot to keep a deal going and work it out.

Posted by Will Hamm, "Where There's a Will, There's a Way!" (Hamm Homes) almost 2 years ago

When I first got into this business, I thought I just get percentage of any deal closed. YOU DO! That wasn't the point. It's all the work to get it to that closing that needed to be learned and practiced. Looks easier than it really is.....

Posted by Richie Alan Naggar, agent & author (people first...then business Ran Right Realty ) almost 2 years ago

I get asked the question all the time whether or not I get bored showing and selling homes and I always say absolutely not. Every transaction is different and every client is different. I never get bored.

Posted by Nicole Doty - Gilbert Real Estate Expert, Broker/Owner of Zion Realty ZionRealtyAZ.com (Zion Realty) almost 2 years ago

A professional with training and experience can handle the routine situations as well as the more unusual, more complex issues that arise to complete the job successfully.

Posted by Jerry Lucas, Mobile Notary Colorado Springs, CO Notary Training (ABC Legal Docs LLC) almost 2 years ago

Bob - Great post. Managing the purchase of a home while keeping everything moving forward is not an easy task for sure. There are lots of things we do behind the scenes.

By the way, 'Flight' was a great movie.

Posted by Troy Erickson, Your Chandler, Ahwatukee, and East Valley Realtor (Diverse Solutions Realty www.ChandlerRealEstate.weebly.com) almost 2 years ago

Bob- an interesting analogy that makes good sense.  When you're engaged in something as large as selling your house, you want to know that you have professionals on your side.  Someone who can anticipate bumps in the road, and if you do hit them, will know what to do. 

Posted by Kathy Streib, Home Stager - Palm Beach County,FL -561-914-6224 (Room Service Home Staging) almost 2 years ago

A good analogy, Bob. I agree with your assessment, that the pilot gets paid because he can handle the emergencies that arise; a good Realtor® does the same.

Posted by Lottie Kendall, Serving San Mateo County and San Francisco (Today | Sotheby's International Realty) almost 2 years ago

Bob, I love this analogy.  I think I may use it in my marketing.  Thank you so much for your thoughtful post.

Posted by Christina Sanchez Hood, #SiliconValleyHOODS | Inspired Living almost 2 years ago

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